Patient portal software your patients will actually open
Most hospital patient portals are a login screen nobody uses twice. Uyirly’s is built around how an Indian family actually holds its health records — one phone number, every member of the family under it, and the records following the patient between the hospitals they use rather than being trapped in one.
- One phone login holds the whole family — parents, children, grandparents
- Records from every Uyirly hospital the family visits, in one place
- Lab and scan reports downloadable as PDFs, the moment they are released
- Included on every plan, including Starter — not an upsell
What patient portal software is for
A patient portal is the patient’s own door into the hospital’s records — what was diagnosed, what was prescribed, what the last blood test said. It exists to stop two things: the second trip to the hospital just to collect a printout, and the telephone call to reception asking whether a report is ready. The test of one is not its feature list. It is whether a patient opens it a second time. That usually comes down to whether they have to remember a password for each hospital, and whether their mother’s reports are in the same place as their own.
Built around the family, not the patient ID
A hospital thinks in patient IDs. A family does not. The person who manages health in an Indian household is usually managing it for four or five people — an elderly parent’s medicines, a child’s vaccinations, their own test results.
One login, every member
The account belongs to a phone number. Family members are added under it, and each one keeps their own record, their own UHID and their own reports. One login, opened once, shows all of them — no separate account per person and no password per hospital.
Records that follow the patient between hospitals
This is the part other portals do not do. If a family uses a clinic for everyday illness and a larger hospital for anything serious, and both run Uyirly, both sets of records appear under the same login. The family stops carrying a plastic folder of old reports from one waiting room to the next, and the second doctor can be shown what the first one found.
Finding the hospital in the first place
Patients can look up a hospital that runs Uyirly and link themselves to it, so the first visit does not depend on somebody at reception explaining how to sign up.
What a patient can see and do
Deliberately a short list. Everything here works today; nothing on this page describes something planned.
Visits and prescriptions
Every consultation, with the complaint, the diagnosis and the drugs prescribed — dose, frequency and duration — so a patient at a pharmacy counter or in front of another doctor can show exactly what they were given.
Lab reports, in full
Not a note saying the report is ready. The actual result for every measurement in the panel, with the reference range it was read against and the abnormal values marked, plus the formatted PDF to download or forward. A released report only — nothing reaches a patient until the laboratory has authorised it.
Scans and their images
The radiologist’s report, and the scan image itself where one was captured, through a link that is signed and expires rather than a file anybody can forward.
Requesting an appointment
Patients request a slot against a doctor’s real published availability rather than telephoning reception to be told to call back. The request reaches the hospital to confirm — it does not silently occupy a slot.
What it does not do yet
Said plainly, because a portal that promises more than it does gets opened once. Bills are not shown in the portal today, and there is no online payment — a patient settles at the counter. Video consultation is not part of it. If either of those is what you are shopping for, say so before you buy rather than after.
Why it is on every plan
Patient portal software is usually sold as an add-on, priced per patient or kept for the top tier. That makes no sense to us. A clinic paying ₹2,999 a month has patients who want their reports as much as a hospital paying ₹7,999 does, and a portal only becomes useful once enough of the family’s hospitals are on it. So it is included everywhere, at no extra cost, on every plan.
| Without a portal | With Uyirly | |
|---|---|---|
| Getting a report | Second trip to the hospital | Downloaded as a PDF when released |
| “Is my report ready?” | A phone call to reception | Visible to the patient the moment it is |
| Records for the family | One folder of paper per person | One login, every member |
| Changing hospital | Carry the old reports with you | Already there, if both use Uyirly |
| Booking | Telephone and wait for a callback | Requested against real availability |
| Price | Often a per-patient add-on | Included on every plan |
Frequently asked questions
Is the patient portal included in every plan?
Yes — Starter, Growth and Enterprise, at no extra cost and with no per-patient charge.
Do patients need a separate account for each hospital?
No. The account belongs to their phone number. Any Uyirly hospital they are a patient of appears under that one login.
Can one login cover the whole family?
Yes. Members are added under the account and each keeps their own record and UHID. It is designed for the person in the household who manages everyone else’s health.
Can patients see results before a doctor has checked them?
No. A lab or radiology order only becomes visible once it has been verified and released by the hospital. A half-entered panel is never shown.
Can patients pay their bill online?
Not today. Bills are not shown in the portal and there is no online payment — patients settle at the counter.
Can patients book an appointment directly?
They request one against the doctor’s published availability, and the hospital confirms it. It does not take a slot without the hospital agreeing.
See it in your own hospital
Uyirly runs OPD, IPD, pharmacy, lab, billing and staff scheduling in one platform. 30-day free trial, no credit card.
Start free trial